Open 24/7 · Available 24/7 for Emergency Services

Legal

Privacy Policy

Effective Date: January 1, 2026 · Last Updated: January 1, 2026

Important Notice:

Phone numbers and SMS opt-in data will not be shared, sold, or rented to third parties for marketing purposes. Consumers may opt out of messaging at any time by replying STOP to any text message.

1. Introduction

All Bay Plumbing Inc. ("Company," "we," "our," or "us") respects your privacy. We are a licensed and insured plumbing contractor serving residential and commercial customers throughout the Central Valley of California. This Privacy Policy applies to all information collected through abpteam.com, our phone systems, SMS platforms, contact forms, and services we provide.

We comply with all applicable federal and California state privacy laws, including the CCPA and CPRA, as well as CSLB requirements.

2. Information We Collect

We collect information you provide directly when you:

  • Call or text our business line at (209) 566-2999
  • Request an estimate, inspection, or appointment
  • Complete a contact form on abpteam.com
  • Communicate via email, SMS, or messaging platforms
  • Provide information at the time of service delivery

This may include contact details, service address, description of the plumbing issue, payment and billing information, and communication records. We also automatically collect technical information (device, browser, IP, usage) to improve our website, and may receive information from third-party platforms like Google Business Profile.

3. How We Use Your Information

Solely for legitimate business purposes, including:

  • Scheduling, dispatching, and delivering plumbing services
  • Sending appointment confirmations and service updates
  • Processing payments and maintaining records
  • Warranty and service history
  • Complying with CSLB and legal obligations

4. SMS Policy

By providing your phone number you consent to service-related communications (confirmations, dispatch notifications, arrival windows, invoices, follow-ups).

OPT-OUT: Reply STOP to any text to opt out. Contact us at (209) 566-2999 or Office@ABPTeam.com to be removed. Opting out of marketing does not affect service-critical messages. We never sell or share SMS opt-in data. Message/data rates may apply.

5. Sharing of Information

We do not sell your personal information. We share only with service providers assisting our operations (payment processors, scheduling systems), our internal team, legal or regulatory authorities when required, and in connection with a business sale or merger.

6. Cookies and Tracking

abpteam.com may use cookies to improve functionality and understand site usage. You can disable cookies in your browser. We do not use third-party advertising or behavioral tracking cookies for targeted advertising.

7. Data Retention

Service records: minimum 4 years (CSLB compliance). Payment/billing records: per California tax and financial requirements. Communication records: reasonable period for continuity. Warranty records: duration of applicable warranty.

8. Your California Privacy Rights

Under CCPA/CPRA, California residents have the right to:

  • Know what personal information we've collected
  • Access a copy of your personal information
  • Request deletion, subject to legal exceptions
  • Request correction of inaccurate information
  • Opt out of sale/sharing (we don't sell)
  • Limit use of sensitive personal information
  • Non-discrimination for exercising these rights

To exercise your rights, contact us using the info below. We respond within 45 days.

9. Data Security

We implement physical, technical, and administrative safeguards , password-protected systems, access controls, encrypted communication, and regular review. In the event of a breach likely to result in risk to your rights, we will notify affected individuals as required by California law.

10. Children's Privacy

Our services are for adults and businesses. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we update the Effective and Last Updated dates at the top of this document.

12. Contact Us

ABP All Bay Plumbing Inc.
4847 Kiernan Ct #6
Modesto, CA 95358
Phone: (209) 566-2999
Email: Office@ABPTeam.com
Website: abpteam.com

CallTextDirections