1.  USE OF WEBSITE

The Website is provided for informational and service-related purposes only. Visitors may:

•  View publicly available content about our services and service area

•  Submit service requests and contact forms

•  Contact our team directly via phone, email, or messaging

•  Access educational plumbing content and resources

No login or account creation is required to access general Website content. All Bay Plumbing reserves the right to modify, suspend, or discontinue any portion of the Website at any time without notice.

2.  ELIGIBILITY

The Website and services are intended for individuals 18 years of age or older, or for minors acting under the supervision and consent of a parent or legal guardian. By using our Website or scheduling services, you represent that you are legally authorized to enter into a service agreement on behalf of yourself or the property owner.

All Bay Plumbing reserves the right to decline service to any individual or entity at our discretion.

3.  SERVICES PROVIDED

All Bay Plumbing Inc. provides licensed residential and commercial plumbing services throughout the Central Valley of California including Modesto, Stockton, Lodi, Elk Grove, Turlock, Oakdale, Livermore, and Merced, and surrounding communities.

All services are subject to:

•  Availability and scheduling windows

•  Site conditions and property access

•  Final inspection and permit requirements where applicable

•  Material availability and lead times

•  Compliance with California Contractors State License Board (CSLB) requirements

Estimates provided are based on initial information and visible conditions at the time of assessment. Final pricing may change based on actual conditions discovered during service delivery. Any material changes to scope or cost will be communicated to the customer before work proceeds.

4.  APPOINTMENTS AND SERVICE AGREEMENTS

By scheduling service with All Bay Plumbing, you agree to:

•  Provide accurate and complete information about the property and the plumbing issue

•  Ensure reasonable access to the service location at the agreed time

•  Comply with agreed scheduling windows and communicate promptly if circumstances change

•  Ensure a responsible adult is present at the property during service

All Bay Plumbing reserves the right to:

•  Reschedule appointments due to unforeseen circumstances, weather, emergencies, or crew availability

•  Refuse or discontinue service for safety, legal, health, or operational reasons

•  Adjust the scope of work based on actual site conditions discovered during service

5.  PAYMENT TERMS

Payment for services is due upon completion of work unless otherwise agreed to in writing prior to service. For larger commercial projects or multi-phase work, payment schedules will be outlined in a written service agreement.

We accept the following forms of payment:

•  Credit cards and debit cards

•  Cash

•  Check (subject to verification)

•  Financing options where available and approved

Failure to provide payment may result in service delays, additional administrative fees, placement of a mechanic's lien on the property where permitted by California law, or referral to a collections agency. All Bay Plumbing reserves the right to charge interest on overdue balances at the maximum rate permitted by California law.

6.  CANCELLATION AND RESCHEDULING

We understand that schedules change. Customers are asked to provide as much notice as possible if they need to cancel or reschedule a scheduled appointment. We request a minimum of 24 hours notice for non-emergency appointments.

Missed appointments, repeated late cancellations, or failure to provide site access at the scheduled time may result in a service call fee. All Bay Plumbing will communicate any applicable fees in advance.

7.  SMS AND COMMUNICATION TERMS

By providing your phone number to All Bay Plumbing Inc., you consent to receive text messages (SMS/MMS) from our business. These messages may include:

•  Appointment confirmations and reminders

•  Service updates and technician dispatch notifications

•  Scheduling coordination and estimated arrival windows

•  Follow-up messages related to completed services

•  Service promotions and announcements (only with explicit opt-in)

OPT-OUT: You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP. Message and data rates may apply depending on your wireless carrier and plan.

Phone numbers and SMS opt-in data will not be shared, sold, or rented to third parties for marketing purposes under any circumstances. Message frequency varies based on service activity.

Carrier Liability Disclaimer All Bay Plumbing Inc. and its messaging service providers are not responsible for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages. Delivery of SMS and MMS communications depends on factors outside our control including wireless carrier network conditions, device availability, and geographic coverage. Time-sensitive service communications should be confirmed by calling us directly at 209-566-2999.

8.  CALL RECORDING AND COMMUNICATION MONITORING

Calls to and from All Bay Plumbing may be recorded or monitored for quality assurance, training purposes, and customer service improvement. In accordance with California Penal Code Section 632, all parties to a phone call must consent to recording.

By contacting us by phone, you acknowledge that the call may be recorded and consent to such recording. If you do not consent, please notify our team at the start of the call.

9.  INTELLECTUAL PROPERTY

All content on this Website, including text, images, graphics, videos, logos, branding, and service descriptions, is the property of All Bay Plumbing Inc. or its licensors and is protected by applicable federal and California intellectual property laws.

You may not reproduce, distribute, modify, display, or use any content from this Website without prior written permission from All Bay Plumbing Inc. Unauthorized use of our content or branding may result in legal action.

10.  THIRD-PARTY SERVICES AND LINKS

Our Website may contain links to or integrate with third-party services or platforms, including scheduling systems, payment processors, review platforms, and mapping services.

All Bay Plumbing is not responsible for the content, privacy practices, policies, or performance of any third-party service. Use of third-party services accessed through our Website is at your own risk and subject to the terms of those third parties.

11.  LIMITATION OF LIABILITY

To the fullest extent permitted by California law, All Bay Plumbing Inc. shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our Website or services. This includes but is not limited to:

•  Delays caused by unforeseen site conditions, material shortages, or circumstances beyond our control

•  Service interruptions or rescheduling due to emergencies or force majeure events

•  Damage resulting from pre-existing conditions at the property not disclosed prior to service

•  Third-party platform failures or outages

Our liability for any service-related claim is limited to the value of the specific services provided that gave rise to the claim. Nothing in these Terms limits liability for personal injury or fraud where such limitation is prohibited by law.

12.  CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

•  Request access to the personal information we have collected about you

•  Request deletion of your personal information, subject to legal exceptions

•  Request correction of inaccurate personal information

•  Opt out of the sale or sharing of your personal information (we do not sell personal information)

•  Limit the use and disclosure of sensitive personal information

•  Non-discrimination for exercising your privacy rights

To exercise your rights, please contact us using the information in Section 16. We will respond within 45 days as required by California law. Please refer to our full Privacy Policy at abpteam.com for complete details on how we collect, use, and protect your information.

13.  COMPLIANCE WITH CALIFORNIA LAW

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

All Bay Plumbing Inc. operates as a licensed plumbing contractor in compliance with the California Contractors State License Board (CSLB) requirements. Our license information is available upon request.

Any disputes arising from these Terms or from services provided by All Bay Plumbing shall be subject to the exclusive jurisdiction of the courts of Stanislaus County, California. The parties agree to attempt good-faith resolution before initiating formal legal proceedings.

14.  DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)

All Bay Plumbing Inc. respects intellectual property rights and complies with the Digital Millennium Copyright Act. If you believe that content on our Website infringes your copyright or other intellectual property rights, please contact us with the following information:

•  A description of the copyrighted work you believe has been infringed

•  The specific URL or location of the allegedly infringing content

•  Your contact information including name, address, phone, and email

•  A statement that you have a good-faith belief that the use is not authorized

•  A statement under penalty of perjury that the information provided is accurate

We will review all valid DMCA notices and take appropriate action, which may include removal of the content in question.

15.  MODIFICATIONS TO TERMS

All Bay Plumbing Inc. reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we will update the Effective Date and Last Updated date at the top of this document.

Your continued use of our Website or services following any update constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. For material changes that significantly affect your rights, we will make reasonable efforts to provide direct notice.

16.  CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

All Bay Plumbing Inc.

4847 Kiernan Ct Suite 6

Modesto, CA 95358

Phone: 209-566-2999

Email: [email protected]

Website: abpteam.com